Terms of service
IMPORTANT NOTICE — ARBITRATION AND CLASS ACTION WAIVER
These Terms of Service contain a binding arbitration provision and a waiver of your right to participate in class or collective actions.
Please read Sections 23 and 24 carefully, as they affect your legal rights and how disputes are resolved.
OVERVIEW
Welcome to Vera Nutra. The terms “we”, “us” and “our” refer to Vera Nutra. Vera Nutra operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Vera Nutra is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, purchasing, interacting with, or otherwise using our products or Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service, including the arbitration and class-action waiver provisions in Sections 23 and 24, and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.
To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information.
You represent and warrant that all the information you provide in our stores is correct, current, and complete and that you have all rights necessary to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.
SECTION 2 – OUR PRODUCTS
We have made every effort to provide an accurate representation of our products and services in our online stores. However, colors or product appearance may differ from how they appear on your screen due to device type and settings.
We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be the same as depicted.
All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit quantities offered to any person, geographic region, or jurisdiction.
SECTION 3 – ORDERS
When you place an order, you are making an offer to purchase. Vera Nutra reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until Vera Nutra confirms acceptance and payment is processed.
Please review your order carefully before submitting, as we may be unable to accommodate cancellation requests after acceptance. In the event an order is not accepted, modified, or canceled, we will attempt to notify you using the contact information provided at checkout.
You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.
SECTION 4 – PRICES AND BILLING
Prices, discounts, and promotions are subject to change without notice. The price charged will be the price in effect at the time the order is placed and will be set out in your order confirmation. Unless otherwise stated, prices do not include taxes, shipping, handling, customs, or import charges.
Prices in our online store may differ from prices offered elsewhere. Promotional offers may be governed by separate terms, which will control in the event of a conflict.
You agree to provide current, complete, and accurate purchase and account information and to promptly update this information as needed.
You represent and warrant that the payment method used is authorized and that all charges incurred will be honored.
SECTION 5 – SHIPPING AND DELIVERY
We are not liable for shipping or delivery delays. Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, customs, or events outside our control. Title and risk of loss pass to you upon transfer to the carrier.
SECTION 6 – INTELLECTUAL PROPERTY
The Services and all content, including trademarks, text, images, graphics, video, audio, and design, are owned by Vera Nutra or its licensors and are protected by intellectual property laws.
These Terms permit use of the Services for personal, non-commercial use only. You may not reproduce, distribute, modify, display, perform, or otherwise use any content without prior written consent.
No rights or licenses are granted except as expressly stated. All rights not granted are reserved.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools that we do not monitor or control. These tools are provided “as is” and “as available” without warranties or endorsements. We are not liable for any issues arising from their use.
SECTION 8 – THIRD-PARTY LINKS
The Services may include links to third-party websites. We are not responsible for the content, accuracy, or practices of third-party sites. Accessing them is at your own risk.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
Vera Nutra is powered by Shopify. All purchases are made directly with Vera Nutra. Shopify is not responsible for any aspect of transactions between you and Vera Nutra.
SECTION 10 – PRIVACY POLICY
All personal information collected through the Services is subject to our Privacy Policy and may also be subject to Shopify’s Privacy Policy.
SECTION 11 – FEEDBACK
If you submit feedback, suggestions, or ideas, you grant Vera Nutra a perpetual, worldwide, royalty-free, sublicensable license to use them without restriction or compensation.
SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS
We reserve the right to correct errors, inaccuracies, or omissions and to change or update information at any time without prior notice.
SECTION 13 – PROHIBITED USES
You may use the Services only for lawful purposes and may not violate any laws or regulations.
SECTION 14 – TERMINATION
We may suspend or terminate access to the Services at any time without notice. Obligations incurred prior to termination survive.
SECTION 15 – DISCLAIMER OF WARRANTIES
The Services and all products are provided “as is” and “as available” without warranties of any kind, express or implied.
SECTION 16 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, Vera Nutra and its affiliates shall not be liable for any indirect, incidental, punitive, or consequential damages arising from use of the Services or products.
SECTION 17 – INDEMNIFICATION
You agree to indemnify and hold harmless Vera Nutra and its affiliates from any claims arising from your use of the Services or violation of these Terms.
SECTION 18 – SEVERABILITY
If any provision is found unenforceable, the remaining provisions remain in effect.
SECTION 19 – WAIVER; ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and Vera Nutra. Failure to enforce any right is not a waiver.
SECTION 20 – ASSIGNMENT
You may not assign your rights under these Terms. Vera Nutra may assign its rights without restriction.
SECTION 21 – HEADINGS
Headings are for convenience only and do not affect interpretation.
SECTION 22 – CHANGES TO TERMS OF SERVICE
We reserve the right to update these Terms at any time. Continued use of the Services constitutes acceptance of the updated Terms.
SECTION 23 – INFORMAL RESOLUTION AND MEDIATION
Before initiating arbitration, the parties agree to attempt informal resolution for at least thirty days.
SECTION 24 – BINDING ARBITRATION AND CLASS ACTION WAIVER
Any dispute arising from these Terms or the Services shall be resolved through binding arbitration under the Federal Arbitration Act. You waive the right to a jury trial and to participate in class or collective actions.
SECTION 25 – GOVERNING LAW
These Terms are governed by the Federal Arbitration Act and the laws of the State of Arizona, without regard to conflict of law principles.
SECTION 26 – CONTACT INFORMATION
Questions about these Terms should be sent to:
support@vera-nutra.com